Retail · Nairobi
AI automation for retail in Kenya
A shop loses orders when they land in a personal chat, and loses stock when the count waits until closing. Automate one of those.
What this replaces
Order questions interrupt the counter all day.
A popular item runs out before anyone reorders.
Happy customers are never asked for a review.
The workflow we install
The counter chat and the reorder list
A studio method for this industry. Not a client result.
01
The notes
Sizes, prices, hours, and where the shop is. Written once, from the counter’s own answers.
02
The reply
“Do you have the 5kg unga?” gets that answer. A person still takes the order.
03
The evening check
Items at the reorder level arrive in one email, from the sheet the shop already keeps.
Illustrative example
Retail: Orders and stock
Not a client result. A picture of the workflow, not a measured outcome.
BeforeOrders arrive in a personal WhatsApp chat and stock is counted at closing.
With an automationCommon order questions get a reply. A daily check emails items at the reorder level.
Example shape: the counter is not the only place an order can land.
Automations that fit
Monthly prices from the studio list. A bundle discount starts at three. Setup fees are included wherever one exists.
Sales
Lead auto-reply & qualifier
When someone writes in, the automation answers in your tone, scores the lead, saves it, and emails you.
KES 3,499/mo · about $27
Customers
FAQ support bot
Paste your FAQ or docs. Answers come from that text only; unanswered questions become leads.
KES 3,499/mo · about $27
Customers
Review & feedback requests
A low score alerts you. A high score sends the customer your Google review link.
KES 1,999/mo · about $15
Operations
Low-stock alerts
A stock list. The daily check alerts you only for items at or below the reorder level.
KES 2,999/mo · about $23
Who it is for
- Shops
- Restaurants
- Wholesalers
- Beauty retail
Questions
Can it take the whole order?
The FAQ bot answers from the menu or product notes you provide. A full ordering app is custom software and is quoted after a call.
How does low stock work without a new system?
You keep a list with quantities and a reorder level. The daily check emails you when an item hits that level.
What does a Kenyan retailer automate first?
Usually the repeated WhatsApp reply, or the stock alert. The free audit picks one.
Studio work
CadenceApp covers customer messages and follow-up. ConfiRent is the property product.